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Legal & Regulatory Information

Terms of service, consumer rights, data handling and dispute resolution for Magicthrills in New Zealand.

Magicthrills Ltd — NZBN: 9429047654321

Business identity & contact

Magicthrills Ltd (trading as Magicthrills). Registered in New Zealand. For regulatory or legal queries, use postal or telephone contacts below.

Office building

Terms of Service — Overview

These are highlights. The full Terms of Service govern use of our advertising and targeting services and form the contract between you and Magicthrills.

We provide digital advertising services in New Zealand. Clients must supply accurate materials, obtain necessary rights, and comply with applicable laws. Campaign approvals and timelines depend on client input.

Fees are set in statements of work. Platform spend (Google/Facebook) is billed separately by the platform. Refunds are assessed case-by-case and subject to our refund policy below.

Subject to NZ consumer protection laws, liability is limited to direct losses up to the fees paid in the prior 12 months. We are not liable for platform outages or third-party actions.

Consumer rights & refunds

Under NZ law (Consumer Guarantees Act and Fair Trading Act) consumers have statutory rights. Below is our approach to common refund scenarios.

IssueOutcome
Service not deliveredPro-rata refund or credit
Technical failure on our sideRemedial work and possible refund
Change of mind (business clients)*** automatic refund; case-by-case

For consumers, statutory remedies remain available.

Legal documents

Privacy, data processing & cookies

We process personal data to deliver targeted advertising and reporting. Details of data categories, retention and third-party processors are in our Privacy Policy.

  • Processing basis: contract performance, legitimate interests, or consent where required.
  • Third parties: ad platforms (Google, Meta), analytics, hosting providers.
  • International transfers: platform providers may transfer data outside NZ.

You can manage cookie preferences via the cookie banner on this site.

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Director: Alex Morgan

Responsible for compliance

Complaints & dispute resolution

If you have a complaint, please first contact us by phone or email. We aim to respond within 10 business days. If unresolved, you may escalate to the Commerce Commission or relevant industry ombudsperson.

Escalation path

  1. Contact Magicthrills support (email/phone)
  2. Request escalation to management
  3. External mediation or Commerce Commission if unresolved

Acknowledge you have read this page

Tick to confirm you have read the legal notices. This form is a record of acknowledgement only and is not a contact request.

Additional regulatory notes (NZ)

We comply with New Zealand consumer protection laws. Where these laws provide non-excludable rights, nothing in our Terms limits those rights. Governing law: New Zealand. Jurisdiction: New Zealand courts.

For formal legal notices (subpoena, takedown, DMCA-like requests) send to our legal email: legal@magicthrills.info